• The photos/videos content created on Bhatakna’s trip (by Bhatakna’s content creators or clients) is the property of Bhatakna and can only be used by Bhatakna for advertising across media platforms. None of the digital content can be used by anyone for advertising/commercial use without obtaining the rightful permissions by Bhatakna.

• Full Payment of the trip cost must be completed before the trip begins. Pending Payments may eventually lead to the Cancellation of the trip.

• The IDs shall all be verified before boarding. No boarding shall be entertained without a valid Govt. ID.

• The Transfer of the bookings is not permitted. Only the names mentioned at the time of confirmation shall be allowed to travel.

• People travelling with Bhatakna for International travel are advised that their passport must be valid for at least six (6) months from the date of intended travel and not damaged in any way. Bhatakna does not take any responsibility for clients who book travel with passports that do not meet this requirement. It is the responsibility of the client to ensure that their passport is valid for the required period before making any travel bookings through Bhatakna. Any denial of entry at immigration, and any additional cost arising out of alternate arrangements for deporting has to be borne by the travellers.

• No refunds shall be made towards any inclusion(s) not availed by the Client.

• Travelers must take care of their luggage & belongings. The management shall not be responsible for any damage or any missing items along the tour.

• The time of Departure is stated & fixed. All travelers must update their status with the Trip coordinator(s), & report at the pickup point 30 mins prior to the scheduled departure.

• The Air Conditioning will be switched off in the hills. Also, during the trip, it shall be the Driver’s discretion to put off the AC as & when required, considering the travelers’ safety & ease of travel along uneven & dangerous routes.

• Our time of departure is fixed must depart by the stated time & keep their status updated with the trip coordinator(s). Anyone missing the bus shall not be eligible for any refunds. We shall call you twice before the schedule departure.

• Drinking & Smoking are strictly prohibited along the tour due to health & safety concerns. Our tours involve physically demanding activities such as trekking, camping at high altitudes and we recommend for you to be in the right shape to make most of them.

• Bhatakna is a modern travel community, organizes and arranges the adventure trip to the mountains which has the risk of accidents, loss of life, bodily injury, financial repercussions, etc. Neither the  Bhatakna nor its agents or affiliated entities shall be responsible or liable for any accident, bodily injury, illness or death, loss or damage to baggage or property, or for any damages or claims whatsoever arising from loss (including loss of possessions and loss of enjoyment), negligence or delay from the act, error, omission default or negligence of any person not its direct employee or under its exclusive control.

• No act of misconduct or indiscipline shall be tolerated on the tours. We are a cordial travel community and we aspire to bring to you a hassle free and memorable experience.

• Bhatakna shall not be responsible for any delays or alterations in the program or indirectly incurred expenses in cases such as Natural Hazards, accident, breakdown of machinery, weather conditions, landslides, political closure or any untoward incidents.

• We do not provide any insurance policy to cover for the expenditure on sickness or accidents or losses incurred due to theft or other reasons.

• Numerous factors such as weather and road conditions the physical ability of participants etc. may bring alteration in the itinerary. We reserve the right to make necessary changes in the schedule in the interest of safety, comfort and general well-being!

JOIN US FOR AN INDELIBLE & UNPARALLELED TRAVEL EXPERIENCE. BON VOYAGE!

Refund Policy & Cancellation Policy

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Refund Policy & Cancellation Policy

Please Read Carefully the Cancellation and Refund Rules – for Domestic and National Tours / Treks / Camping / Events by Bhatakna Tours & Travels.

1. Tickets once booked cannot be exchanged or refunded

2. An Internet handling fee per ticket may be levied. Please check the total amount before payment

3. We recommend that you arrive at-least 30 minutes prior at the venue for a seamless entry 

4. Please do not purchase tickets if you feel sick

5. Unlawful resale (or a empted unlawful resale) of a ticket would lead to seizure or cancellation of that ticket without refund or other compensation

6. Rights of admission reserved

7. These terms and conditions are subject to change from time to time at the discretion of the organizer

Cancellation and Refund Policy:

Events (1 or 2 days)

1. 75% refund if notified via phone conversation 8 or more days prior to the event date.
2. 50% refund if notified via phone conversation 4 to 7 days prior to the event date.
3. No refund if the cancellation requested is less than 3 days prior to event date
4. No show No Refund.
5. Event Tickets cannot be transferred to another date against cancellation.
6. Event Tickets cannot be transferred to another person against cancellation.
7. If Trek get cancelled, we will refund "Trek Amount" only.

Events (3-4 Days)

1. If cancellation done prior to 30 days of outing 75% will be refunded.
2. If done prior to 15 days of outing 50% will be refunded
3. If done prior to 10 days of outing 30% will be refunded
4. After that no refund will be provided
5. No show No Refund
6. Event Tickets cannot be transferred to another date against cancellation
7. Event Tickets cannot be transferred to another person against cancellation
8. If Trek get cancelled, we will refund "Trek Amount" only

Events (More than 4 Days)

1. If cancellation done prior to 45 days of outing 75% will be refunded.
2. If done prior to 30 days of outing 50% will be refunded
3. If done prior to 15 days of outing 30% will be refunded
4. After that no refund will be provided
5. No show No Refund
6. Event Tickets cannot be transferred to another date against cancellation
7. Event Tickets cannot be transferred to another person against cancellation
8. If Trek get cancelled, we will refund "Trek Amount" only

Dudhsagar Waterfall Trek

1. If cancellation done prior to 30 days of outing 75% will be refunded
2. If done prior to 15 days of outing 50% will be refunded
3. After that no refund will be provided
4. No show No Refund
5. Event Tickets cannot be transferred to another date against cancellation
6. Event Tickets cannot be transferred to another person against cancellation
7. If Trek get cancelled, we will refund "Trek Amount" only

Bhatakna Tours & Travels will not offer nor pay any discounts or refunds for missed or unused services due to the traveller’s own fault, negligence or breach of these Terms.

• Please note that cancellation charges are calculated on the Total amount payable and not of advance amount paid.
• Bhatakna Tours & travels will not be responsible for any losses incurred for any train/air/bus/taxi bookings, hotel bookings or extension to the camp done by clients/participants (either independently or through us)
• Refund will be paid only by NEFT /cheque/ Bank transfer after 10 days of the completion of event. Even in case of events cancelled by Bhatakna Tours & travels, the same process will be followed.
• Transfer of booking to another event will be permitted where feasible and will be at the discretion of the management and participant consent.
• If Bhatakna Tours & travels cancels the event and transfer of the booking amount is done, the full amount will be transferred to the participant. For Payment gateway payment GST and transaction charge is not refundable. 
• If the participant cancels a booking and opts for transfer of the booking to any other event, only the refund amount (as per applicable policy), will be transferred to the new event.
• In case participant cancels the booking of an event where transfer of booking is done, the participant will be refunded the amount as per applicable cancellation policy.
• In case of cancellation of any event due to reasons beyond control (like Natural calamities, riots, political uncertainty, public transport failure etc.), refund shall be payable with respect to the given refund norms.